8php Privacy Policy

1. Overview

8php ("the Platform," "we," "us") is committed to protecting the personal data of every player who uses our services. This Privacy Policy describes the information we collect when you register and use 8php, the purposes for which that information is used, who it may be shared with, and how it is kept secure.

This policy applies to data collected through the 8php website at 8php.vu and through the 8php mobile application. It covers all registered account holders as well as visitors who browse the platform without registering.

If you have specific questions about your data that are not addressed here, you can reach our support team through the contact channel available inside your account dashboard.

2. What We Collect

We collect personal data in two main ways — directly from you when you register and use the platform, and automatically through your device and browser as you interact with 8php.

We do not collect full card numbers, PINs, or passwords for your external payment accounts. Payment references are stored only to the extent required to match transactions and support disputes.

3. How We Use Your Data

Personal data collected by 8php is used only for legitimate purposes directly related to operating the platform and delivering services to you. We do not process your data in ways that are inconsistent with the purposes listed below.

• Account management: To create, maintain, and secure your account, including OTP verification and account recovery.
• Identity verification (KYC): To confirm you are who you say you are, verify your age, and comply with applicable platform obligations.
• Payment processing: To handle deposits and withdrawals in Philippine Peso through your chosen payment method.
• Platform operations: To deliver games, process bets, apply bonus credits, and record transaction histories accurately.
• Customer support: To respond to your queries and resolve account issues.
• Security and fraud prevention: To detect suspicious activity, prevent multi-accounting, and protect all players on the platform.
• Responsible gaming: To monitor for patterns that may indicate problematic gaming behaviour and to apply self-exclusion or limit requests.
• Platform improvements: To understand how players use the platform so we can make it better — using aggregated, non-identifiable data where possible.
• Communications: To send account notifications, security alerts, and promotional messages you have opted in to receive.

4. Sharing Your Data

8php does not sell, rent, or trade your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for each purpose.

• Payment processors: Your transaction details are shared with Philippine payment partners (such as GCash or Maya network operators and bank partners) solely to process your deposits and withdrawals.
• Identity verification providers: During KYC, your identification documents may be processed by a third-party verification service operating under equivalent data protection standards.
• Technology and hosting partners: Platform infrastructure providers who host or maintain parts of the 8php service may have limited access to data as part of their technical operations. These partners are contractually bound to confidentiality.
• Legal and regulatory obligations: We may disclose data to relevant authorities where legally required — for example, in response to a valid court order or to report suspected money laundering or fraud.

Where data is shared with third-party service providers, we require them to handle your information only for the specific purpose it was shared, and to maintain appropriate security standards. We do not authorise any third party to use your data for their own marketing or commercial purposes.

5. Cookies and Tracking

8php uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. A cookie is a small text file placed on your device when you visit a website. We use the following types:

• Essential cookies: Required for core platform functions such as keeping you logged in, maintaining your session security, and remembering your language preference. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is aggregated and not linked to individual identities.
• Security cookies: Help detect and prevent suspicious access attempts, including bot activity and multi-account creation.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 8php, but some features may behave differently. Blocking essential cookies may affect your ability to log in or maintain an active session.

6. Data Security

Protecting your personal data is a core responsibility we take seriously. 8php uses industry-standard security measures to safeguard your information at rest and in transit.

• SSL encryption: All data transmitted between your device and the 8php platform is encrypted using SSL/TLS. The padlock icon in your browser confirms an active secure connection.
• OTP verification: Account access and sensitive actions — such as password changes and withdrawal requests — require one-time password confirmation sent to your registered Philippine mobile number.
• Access controls: Internal access to personal data is restricted to staff and systems with a genuine operational need. All access is logged and reviewed.
• Secure infrastructure: Our hosting environment is maintained with regular security updates and monitoring for unusual activity.

7. Data Retention

We keep your personal data only for as long as it is needed for the purposes described in this policy, or as required by applicable obligations. The general principles we follow are:

• Account data is retained for the duration of your account and for a period after closure to support any outstanding disputes, chargebacks, or investigations.
• Transaction and gaming activity records are retained to maintain accurate financial histories and to respond to player disputes or regulatory enquiries.
• Identity verification documents are retained for the period required by the verification process and applicable record-keeping standards.
• Support communications are retained for a reasonable period to help resolve follow-up queries and improve service quality.

When data is no longer needed and no retention obligation applies, it is securely deleted or anonymised so that it can no longer be linked to you individually.

8. Your Rights

As a player on 8php, you have rights over your personal data. These include:

• Access: You can request a summary of the personal data we hold about you.
• Correction: If any of your details are inaccurate or out of date, you can request that we update them. Some changes (such as name corrections) may require identity verification.
• Deletion: You may request that we delete your personal data. This is subject to any retention obligations that apply — we may be unable to delete certain records if they are required by platform operations or applicable requirements.
• Restriction: In certain circumstances, you can ask us to limit how your data is processed while a query or dispute is being resolved.
• Opt-out of marketing: If you have previously consented to receive promotional messages, you can withdraw that consent at any time through your account settings.

To exercise any of these rights, contact our support team through the channel available in your account. We will respond within a reasonable timeframe. We may ask you to verify your identity before processing any data-related request.

9. Minors and Age Policy

8php is strictly for adults aged 21 years and above. We do not knowingly collect personal data from anyone under 21. The age requirement is enforced at registration through our verification process, which requires a Philippine mobile number and may include government-issued ID submission.

If we become aware that personal data has been collected from a person under 21, that account will be suspended immediately and the data will be reviewed in accordance with our retention and deletion procedures. If you believe a minor may have created an account on 8php, please contact our support team so we can investigate promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate or in applicable standards. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that materially affect how we use your data, we will make reasonable efforts to notify you — through a platform notification or via the contact details linked to your account. Continued use of 8php after a policy update constitutes your acknowledgment of the revised terms.

We encourage you to review this page periodically so you are always aware of how your personal information is being handled. If you have concerns about any change, you can contact our support team or request account closure as described in our Terms and Conditions.